FAQ
Frequently Asked Questions
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What are the child policies at the Haywood Park Hotel, Ascend Hotel Collection?
Children of all ages are welcome at Haywood Park Hotel, Ascend Hotel Collection. Children above 18 years will be considered adults. We can provide a crib upon request for children. Prices for cribs and extra beds may vary.
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Is the Haywood Park Hotel, Ascend Hotel Collection a pet-friendly hotel?
The Haywood Park Hotel, Ascend Hotel Collection is a pet-friendly hotel. We allow dogs up to 50 pounds in weight. There is a limit of 2 dogs per room with a $50 non-refundable deposit pet fee per dog.
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What is the Haywood Park Hotel, Ascend Hotel Collection's check-in policy?
You must be at least 21 years of age to reserve a room at the Haywood Park Hotel, Ascend Hotel Collection. You must show a valid photo id during check-in. If you are a AAA/AARP member, you will have to present proof of valid membership at check-in.
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What is the cancellation policy at Haywood Park Hotel, Ascend Hotel Collection?
You can cancel your room reservations up to three days before your arrival to get a full refund on your booking.
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Is on-site parking available at Haywood Park Hotel, Ascend Hotel Collection?
The following parking options are available at Haywood Park Hotel, Ascend Hotel Collection:
- Parking
- Private Parking
- Secure Parking
- On-site Parking
- Accessible Parking
- Garage Parking
