Big rooms but could be updated. The location is amazing in a great part of downtown Asheville. It's pet friendly too which is really convenient.

Very beautiful hotel. This will be my go to whenever we travel to Ashville. We were upgraded to the king suite at no extra charge. The room was lovely. My wife said it was the most beautiful hotel room that she has ever stayed in.

Unique restoration of a department store. When you get off elevator a voice said " 2 nd floor men's wear" .really nice rooms. Nice linens. Great access to shops, restaurants and downtown..I live nearby mountains. A nice treat for my visiting daughter!!

Great food and drinks 😋. The Young girl that was over the seating wasn't very nice. There were at least 7 empty tables. And 4 outside and she said we had to wait at least 20 minutes. And we couldn't wait at the empty tables. So we walked right pass the restaurant and watched and waited. In 20 minutes we came back and she was gone and a gentleman was there. He was extremely nice and seated us in a table that had been empty since we first got there. Our waiter was extremely nice and on point. I'll go back there. But if the Young brunette is working I'll U-turn and go elsewhere.

Mallory made our stay!! He went above and beyond to ensure we had everything we needed. Hard worker and wonderful person!

The Haywood Park Hotel location is perfect for visiting downtown Asheville. I was able to have my car parked and I didn't need it again until my departure. From valet parking to check in to checkout, I was treated beautifully. I had a terrific waiter, a great table, and a delicious meal at Isa’s Bistro and was able to take a second glass of wine to my room. There was a significant issue with my room and upon my return home I contacted Victoria Marino, the General Manager. She responded very promptly, was genuinely understanding, and a most appreciated gesture was made to ensure a return visit. The only reason this review is 4 rather than 5 stars is because of the room problem, and I anticipate adding a fifth star after my next visit.