The staff was very attentive and helpful and the hotel was so charming. There are many restaurants and shops within close walking distance.

A beautiful hotel in downtown Asheville. Friendly, attentive staff. A definite return visit is in order.

Nice hotel. Department store theme since that was the building's previous life

Great location. Friendly staff. Comfortable bed. Car valet is required and can be backed up.

Comfortable rooms. The front desk is very attentive. Knocked down a star for long valet waits. This is due to not enough staff and far parking lot.

Brite, clean, open, friendly staff, fast service, and reasonable pricing.