The best location to stay in Downtown Asheville! We will be back for sure.

The location of the hotel is very convenient. Most of the locations that we went to on our visit were less than 10 minutes away driving, and some of them were within walking distance. With that being said, the location did not make up for the lack of service and price. The front desk staff was not very friendly. The website advertised free parking but at check in I was told there was a $15 daily charge for parking whether you use their valet service or not. I was able to get them to waive the fee due to the fact that when I made my reservation it clearly said free parking, however they still attempted to charge my card on file for the parking fee. They almost force the valet service upon you and the attendant is never at his stand. We waited more than 10 minutes for our car to get pulled up and ended up having to have them give us the keys and we went and got the car ourselves. The breakfast set up is unnecessarily complicated. Unlike most buffet styles, it is a small cafe that you order your food from. There are very limited options and there is a wait that could be avoided if they didn't have this type of set up. The overall quality and experience are not at all worth what you pay. I could have saved almost $100 a night for an experience that was a lot less frustrating.

We had a lovely staycation for a night to celebrate our anniversary. Nice touch was the complimentary bubbles and live music in the lobby during our stay. The rooms are huge! The bathroom was as well. Nicely decorated. The hotel is in the heart of downtown, steps from all the action. Service was great! Take some time to read about the historic displays throughout the hotel.

All the movie stars stay here!

Clean, comfortable and historic! Location is perfect and the jet tub was to die for. Only drawback was no smart TV. Bring your own device and or adapters otherwise you will be flipping through local channels regularly.

Amazing staff. Great price and very spacious rooms. Tim and Owen really made us feel at home. Thank you for a great experience!