The location of the hotel is very convenient. Most of the locations that we went to on our visit were less than 10 minutes away driving, and some of them were within walking distance. With that being said, the location did not make up for the lack of service and price. The front desk staff was not very friendly. The website advertised free parking but at check in I was told there was a $15 daily charge for parking whether you use their valet service or not. I was able to get them to waive the fee due to the fact that when I made my reservation it clearly said free parking, however they still attempted to charge my card on file for the parking fee. They almost force the valet service upon you and the attendant is never at his stand. We waited more than 10 minutes for our car to get pulled up and ended up having to have them give us the keys and we went and got the car ourselves. The breakfast set up is unnecessarily complicated. Unlike most buffet styles, it is a small cafe that you order your food from. There are very limited options and there is a wait that could be avoided if they didn't have this type of set up. The overall quality and experience are not at all worth what you pay. I could have saved almost $100 a night for an experience that was a lot less frustrating.

My husband & I just stayed at the Haywood Park Hotel in Asheville NC. We really loved it. Location is perfect, right in the middle of downtown. We walked all over and did not need to get our car. Loved their hospitality. Upon arrival, got free valet, greeted with champagne and told everything that we needed to know to get started. The rooms are large and has the most comfortable bed! I would love to have a bed like this at home! In addition they had turn down service with very delicious gourmet chocolates. I got a great message in their spa the next day. So worth it! The rooms are very quiet and I love the way the hotel still has left some history attached so you can feel it. Very clean and the front desk is accommodating. We wanted a view instead of a bigger room and they were able to do this for us. WE are very happy with this property and will return again to stay there! I highly recommend this hotel! Charming Historic Hotel in a great location!

Very nice hotel right in the middle of downtown. Has a gift shop and attached restaurant.

Excellent location!

Super pleased with our stay at the Haywood Park Hotel this Memorial Day. The service and guest experience was fantastic - welcome glass of champagne, complimentary breakfast, turn down service, affordable valet, and snack bag for the ride home. While the rooms were not modern, they were huge, clean, and extremely comfortable. Highly recommend!

Great atmosphere