Absolutely beautiful, very clean. It’s decorated to the nines, beautiful atmosphere very comfortable settings.

We loved our stay and if we needed to stay downtown again would come back. So close to everything and a great vibe with the vintage details.

A gem of a hotel located in the heart of downtown Asheville it’s within an easy walking distance of shops, dining and brewpubs. It keeps its identity as a former department store blending with the history and character of the downtown. From the spacious rooms, first class amenities and professional staff to the glass of welcoming champagne at check in, this hotel was a highlight of our visit to Biltmore and the surrounding area.

I’ve stayed here many times for the past 5 years. The hotel itself is clean and unique in its design, the rooms are comfortable and spacious, and its location is impossible to beat downtown. The staff have always been very friendly, as well; this past visit, Jenna was extremely welcoming and made our stay even better than it was!

Kylie and the event staff at the Haywood are fantastic, they are amazing to work with and will do their best to make sure all your needs are met. They go above and beyond!

Very unexpected surprise. When you arrive, there is a valet parking. Once you check in they offer a glass of Champagne. The rooms were more than generous in size. Large bathroom, soak tub, shower, separate powder room and closet with ironing board and robes. Our room had a sunrise view in the morning. Coffee Keurig. ☕️ small mini fridge. Located downtown Ashville with lots of options for restaurants and bars, shopping etc.