Just visited the bar

Loved the location of this hotel and the staff were very friendly. The room was spacious and clean. The heater was at the front of the room so the bedroom in the back would get quite chilly, but the comforter was very warming. Due to covid, there is no room service. Breakfast from Hemingway's was delicious. I would recommend an omelette. The pancakes at Isa's were very good and my husband loved the shirred eggs. It was an overall nice stay.

Nice hotel but a few things keep it from getting a 5 star review. First the good, huge rooms and were clean. Front desk and valet are great. Valet was always quick. The hotel lobby is beautiful and it’s really neat how it used to be an old department store. The bad, only 1 working elevator. Frequently had to ride the elevator during the day with cleaning people with huge carts. They also don’t make your bed. They do refresh the towels and empty the trash but they’re listed as a 4 star hotel, daily bed making and evening turn down is usually the norm at 4 star hotels. Also the beds had these bars sticking out the bottom with raw metal edges. I scraped my ankle on it and so did my husband. This needs to be addressed as it’s not safe. Also bell hops to bring your luggage up and down would be nice. And lastly they have ancient style thermostats that you can not see what temp you have the room on it’s just a dial that goes cold to warm. Overall this hotels selling point is their huge rooms but they lack in amnenities where with a bit of extra effort it could really shine.

Under construction, expect noise, dust and all the awesome things that come with remodeling

Great hotel - perfect location

Cool history and nice accommodations, however our room had a strange smell and the service was a little off and on. Overall a good experience but should have been better for the price.