A special shout out to Lane at check- in. He made our stay a wonderful experience and we would definitely stay here again:)

Absolutely phenomenal! I love the champagne welcome and the chocolate turn down service. The staff was fantastic. I loved the soaps and bath bomb. The whole bathroom actually was pretty awesome. The robes were great as well. The bed was super comfortable with great linens. The room as a whole was large and beautiful with a great view of the street, but also super quiet. My only complaint is they said that the refrigerator would work once I put something in it. I took everything out of my cooler to put in the refrigerator and when I got up the next day everything was pretty much hot. I don't know if something was wrong with my particular refrigerator or what but if it's something important to you, make sure it is actually working. on arrival, you do have to use the valet service as they do not have a parking lot. Keep in mind if you are arriving at typical check-in time there may not be places to park in the valley area of the street. We had to wait for quite some time for enough cars to move to allow us in. Awesome spot in walking distance to so many cool things. Totally worth the money spent to spend the time here. I hope to be back and to stay longer than one night.

Exceptional hotel and staff!

Wow it was great

It's a unique experience unlike most hotels. The theme of the former department store gives the visitor a unique outside of the box environment. The staff is extremely nice and friendly. The rooms are ridiculously huge, and everything is so quiet you often feel like you are the only ones there.

Love this place