Very nice hotel with great staff. Very accommodating.

I stayed here overnight for a quick weekend getaway. The hotel is gorgeous and located right in the middle of downtown Asheville. There are plenty of restaurants & small shops within walking distance. There is street parking which is $2.50/hr, a parking garage within walking distance which is $15/day, or on-site valet for $19/day. I had the corner suite with a large living room area, huge bedroom with windows throughout the room, and a large bathroom with a jet tub. The room was beyond spacious, clean, and comfortable. I'd highly recommend them.

Great private dinner buffet, fine food, friendly staff stayed late for us. Thanks!

We spend 6 beautiful days. The best the excellent service of the whole staff. Excellent breakfasts at Isa and a very good New Years Eve dinner. Thank you to all.

Obviously an old department store converted to a hotel. Interesting layout. Great rooms.

The atmosphere of this hotel was one of nostalgia and history. You can see the age of the building, but you also get the feeling of Audrey Hepburn or Lucille Ball walking in the front door adorned in long fur coats and oversize sunglasses. The main lobby has a nice fire place, sitting area, large plants, and even showcases a vintage Ford vehicle -- absolutely beautiful. Also a very nice touch are the old black and white pictures of the original department store being built. The different stages of building, plus the two different establishments it had been before it became a hotel (Bon Marché and Ivey's department stores). Very interesting and fun information. When the elevator doors open, a woman's voice announces what floor you've reached, "Fourth floor, Women's Department", as a tribute to the department store the building used to be. The lobby area of each floor also housed a nice spacious sitting area and had glass display cases of mannequins wearing vintage style dress. The room was rather large and spacious. The old style curved windows were beautiful. The bathroom was very large, sporting a bath/shower combo with sliding glass doors and whirlpool. And yes, even a TV in the bathroom! (I can honestly say that's the first time I've seen a television in the bathroom of a hotel, and I have visited many a hotel.) The hotel is attached to what appears to be a mall of some sort. We only saw three other stores, and we didn't go upstairs. Also connected to the hotel is Isa's French Bistro -- very quaint, super friendly and helpful staff, and delicious food. The staff at Haywood were all friendly and helpful, and the valet service was pretty great. Only took a few minutes and they'd have your car right out front for you. The location of this hotel could simply not be more fabulous. You don't have to drive anywhere. You walk outside and the world opens up to you. All the little shops, unique and original, are fun and beautiful with very friendly faces and people eager to help. The entire area is so rich in history and so full of life. Plenty of places to eat, drink, hang out and have fun. I would very much like to come back, not just to Asheville, but to this exact spot again. Hope to see you there!